Terms & Conditions
Eventry are not responsible for any changes to the event, including the date, the time and length of the performance. In the result of an event cancellation we will not be responsible for any expenses incurred by the customer but we will endeavour to inform the client of any postponement or cancellation of an event.
If the event in question is officially cancelled by the Artist or Promoter then a refund of the transaction amount minus an administration cost will be issued within 28 working days of Eventry announcing the event cancellation.
If an event is officially cancelled by the Artist or Promoter and the tickets have already been dispatched to the client then Eventry will require the exact tickets issued to be returned within 14 working days of announcing the event cancellation. If the tickets are not received by us within 14 working days then Eventry may be unable to issue a refund. If the tickets have already been dispatched then postage costs will not be refunded.
If an event is re-scheduled or postponed by way of moving to an alternative date and/or alternative venue then the tickets purchased will be valid for the new date and/or venue. We regret that we can not accept cancellations or exchanges for a re-scheduled event.
Any complaints or requests regarding any events should be directed to the event organiser.
Information Stored
We do not pass on your details to any 3rd party other than the event organiser for which you have purchased tickets for. We cannot dictate how this information is used by them.
Your online activity within Eventry is monitored for security and general trend information. We do not disclose any personal information to any 3rd party regarding your activity on the site other than that required for ticket fulfilment.
Contact Eventry
Eventry Ltd
Tel: +44 (0) 1505 873900
Registered office: West Glen Farm, West Glen Road, Kilmacolm, PA13 4PU